Not all things are equal!

When comparing a fully trained NCCA-certified carpet cleaner to a cheap, untrained company, there are several key factors to consider that can impact both the quality of the cleaning and the longevity of your carpet. Here's how the two stack up:

 

1. Certification & Training

• NCCA-Certified Cleaner: NCCA (National Carpet Cleaners Association) certification is a mark of professionalism. It ensures that the cleaner has undergone proper training, understands carpet types, and is familiar with the latest techniques, chemicals, and equipment. The NCCA also ensures that certified cleaners adhere to industry standards and best practices, which results in a higher quality service.

• Cheap Company: Uncertified companies may not have the necessary training or knowledge to properly assess your carpet's needs. The staff might not be skilled in handling different carpet fibers or types of stains. This can lead to poor results, or in the worst-case scenario, damage to your carpet.

 

2. Quality of Equipment

• NCCA-Certified Cleaner: Professionals who are certified are more likely to use high-quality, commercial-grade equipment. These machines are more powerful and efficient, delivering superior cleaning results without damaging your carpet.

• Cheap Company: Budget companies often use outdated or low-grade equipment, which may not clean carpets effectively. It may leave behind dirt, moisture, or even soap residue, which can attract more dirt in the future or lead to mold growth due to excessive moisture.

 

3. Expertise & Experience

• NCCA-Certified Cleaner: NCCA-certified professionals bring years of experience, which means they know how to handle different types of carpets, stains, and cleaning situations. They understand what cleaning methods work best for specific issues, and they use industry-approved solutions to ensure a safe, effective clean.

• Cheap Company: A cheap company might hire untrained or inexperienced workers, leading to inconsistent results. They might use generic cleaning methods that are less effective or could even cause damage to delicate fibers, like wool or silk, by using harsh chemicals or the wrong technique.

 

4. Cleaning Results

• NCCA-Certified Cleaner: The cleaning process is typically much more thorough and effective. Certified cleaners will ensure that deep-set dirt, allergens, and bacteria are removed, leaving your carpet looking fresh and clean. They also take care to avoid over-wetting, which can cause carpet shrinkage or mold growth.

• Cheap Company: A cheaper company might only clean the surface of the carpet, leaving dirt and grime deep in the fibers. While the carpet might look okay right after cleaning, it may become dirty again much quicker. Plus, poor cleaning methods could cause permanent damage over time.

 

5. Guarantees & Accountability

• NCCA-Certified Cleaner: Certified cleaners usually offer warranties or guarantees on their work. If you're not satisfied with the results, they’ll often come back to fix the problem at no additional charge. They are also more likely to have insurance in case something goes wrong, such as accidental damage to your carpet.

• Cheap Company: Budget companies may not offer guarantees or warranties on their work. If something goes wrong, you may not have recourse or might be faced with hidden fees for poor service. Additionally, unlicensed companies may not have insurance to cover accidental damage.

 

6. Pricing

• NCCA-Certified Cleaner: Expect to pay more for a certified cleaner because you're paying for quality, expertise, and professional-grade service. While it may be more expensive upfront, the results are typically longer-lasting, and you’re less likely to need follow-up services due to subpar work.

• Cheap Company: The main appeal of a cheap company is price. They often offer significantly lower rates, but this can come with hidden costs or substandard service. Sometimes, the low price is a reflection of poor quality, which could end up costing you more in the long run, as you may need to replace or repair your carpet sooner.

 

7. Customer Service

• NCCA-Certified Cleaner: Customer service tends to be more professional and thorough. Certified cleaners typically treat your property with respect, show up on time, and explain the cleaning process to you in detail. They also take the time to address any concerns you may have.

• Cheap Company: Customer service may not be a priority for a cheap company. They might rush through the job, not take proper precautions, or fail to explain the cleaning process. This can lead to confusion, frustration, and a lower overall customer experience.

8. Long-Term Carpet Care

• NCCA-Certified Cleaner: An NCCA-certified cleaner will know how to preserve and extend the life of your carpet. They often use specialized treatments like stain protection or deodorizing, which can help maintain the cleanliness and freshness of your carpet for months or even years.

• Cheap Company: A budget cleaning service may not offer any additional care or preservation for your carpet. The cleaning could be too harsh, potentially wearing out the fibers or damaging the fibers over time. This can lead to faster wear and tear on your carpet, costing you more in the long run.

 

Summary:

• NCCA-Certified Cleaner: You’re paying for high-quality, professional service backed by training, certification, and years of experience. Though the cost is higher, it’s a wise investment for the longevity of your carpet and the overall cleanliness of your home.

• Cheap Company: It’s tempting because of the lower price, but you might get what you pay for. There’s a higher risk of poor results, potential damage, and a lack of accountability.

If you're looking for the best results and long-term carpet health, opting for an NCCA-certified cleaner is generally worth the extra investment.